Operationalizing AI: a CIO’s playbook for 2026

Move beyond pilots — build the architecture, data foundations, and operating model to scale AI safely.

From pilots to platforms

Most enterprises now have AI pilots. Few have AI platforms. The gap between the two is what separates short-lived experiments from durable business advantage.

The four foundations

Scalable AI requires four foundations: a governed data layer, an MLOps and LLMOps platform, a responsible-AI control plane, and a product-oriented operating model.

What CIOs should do in the next 90 days

Inventory use cases by value and feasibility, align on a reference architecture, fund a shared platform team, and codify responsible-AI policies — then sequence delivery in 90-day waves.

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